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COVID-19: A letter to our customers

31 March 2020

Facing unprecedented times together…

To all our valued customers:

Together we are facing truly unprecedented times. As concerns about Coronavirus increase, we wanted to reach out to you, and update you on our approach to the situation.

First though, we hope you are all keeping safe and well, and we wish you the very best in this uncertain period.

Our team is safe and productive

As an IT business, the Xyris team has been able to transition quickly to working from home. We’ve put in place digital systems that mean we can collaborate effectively and maintain normal levels of productivity.

Support and sales are as usual

Our team is dedicated to offering you uninterrupted and reliable support and service for our FoodWorks software. We’re always happy to hear from you:

Support

Sales

Working with FoodWorks 10 from home

We want to help you (or your staff) transition smoothly to working from home. This support article explains how to get up and running with FoodWorks 10 on your home computer.

If you need additional support, get in touch.

A time to learn

The change in situation might provide an opportunity for you or your staff to upskill with FoodWorks 10.

We are still regularly providing new learning resources to help you take full advantage of the power of FoodWorks. (You can see our recent blog articles here.)

Right now, we’ve got some brand new training guides in the pipeline.

Are you on our email list? That’s how we notify you of new resources (and other FoodWorks news). Don’t miss out – drop us an email to info@xyris.com.au so we can add you to our list.

Facing the future

This pandemic has underlined that the future of work depends on our collective ability to seamlessly work, consult and collaborate remotely.

Our team remains laser-focused on providing the best nutritional analysis software for nutrition professionals in Australia and New Zealand.

And our products are evolving to meet this need for online collaboration.

We are currently deep in development of cloud-based software. This means you’ll be able to step up to the challenges of the future confidently, with best-in-class nutritional analysis solutions.

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As we go forward, we will be sure to keep you updated, and know that we always value your questions, ideas and feedback.

 

The Xyris Team